Privacy Policy

Your privacy is important to us. This policy explains how we collect, use and protect your information.

1. Introduction

Welcome to DocForever. We respect your privacy and are committed to protecting the personal information you share with us when using our website, services, contact forms, checkout pages or customer support.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our website:

Name and contact details such as email address and phone number.
Billing and shipping information provided during order placement.
Order details, product inquiries and customer support messages.
Payment confirmation details where applicable.
Technical information such as IP address, browser type, device details and website usage data.

3. How We Use Your Information

We use your information for the following purposes:

To process orders and provide customer support.
To respond to your inquiries submitted through the contact form.
To send order updates, payment updates, tracking details and service-related communication.
To improve our website, products, services and user experience.
To prevent fraud, misuse and unauthorized activity.

4. Payment Information

We do not store full card details or sensitive payment credentials on our website. Payments may be processed through third-party payment providers, and their own privacy policies and security standards may apply.

5. Cookies

Our website may use cookies to improve browsing experience, remember user preferences, analyze website traffic and support shopping cart functionality. You may disable cookies in your browser settings, but some website features may not work properly.

6. Sharing of Information

We do not sell or rent your personal information. We may share limited information only when necessary with:

Shipping and logistics partners for delivery purposes.
Payment service providers for payment processing.
Technical service providers who help operate our website.
Legal or regulatory authorities if required by applicable law.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or disclosure. However, no online platform can guarantee 100% security.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, including order processing, customer support, legal, accounting and business record requirements.

9. Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to applicable laws and business record requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: docforver94@gmail.com